The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
Something that isn’t always obvious when changing mobile phones is to remember to keep hold of your old phone for […]
Learn how to update your password
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Staff members can change their names for various reasons, and may want to update the University’s IT systems to reflect […]
A name change can be requested firstly via H.R., and then via the IT self-service portal.
A username change can be requested via the IT self-service portal.
MFA – Multi-Factor Authentication combines the use of your account password and mobile device to create a double layer of […]
Learn how to update your details on the staff directory
If you have recently changed your phone you will need to setup the Microsoft Authenticator app on your new device. […]
If you have forgotten your password, here’s how you can reset it.
I think my account is compromised, what do I do? If you think your account security has been compromised then […]
To update your staff directory information follow these steps: Go to the Staff Homepage: https://webengine-01.worc.ac.uk/staff/ 2. Click on ‘Staff Directory’. […]