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Accounts, Passwords & Security

IT Service

Your Student Account

Once you are a student here at the University of Worcester you are issued with an IT account this gives you access to all the learning resources needed along with specific software associated with your course.

You will be issued with a username/password and an associated e-mail address. this will enable you to utilise the University IT Services including PCs, Wi-Fi, and printers, along with access to key resources including Blackboard and SOLE.

It is important you keep your password safe and do not tell anyone what it is. If for any reason you believe someone has accessed your account change your password immediately and contact the IT Service Desk.

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Your Student Account FAQ

Password Guidance

You should immediately change your password from the one generated by IT so that only you know it.

Your University account password should be strong and different to all your other passwords. This will make it harder to crack or guess. Using 3 random words is a good way to create a strong, unique password that you will remember.

For example:

On Christmas Day in 1983 I got Star Wars presents so:


When setting your password, the system will not let you change it if it can be easily guessed so make sure you have at least 8 characters, a number, and a capital letter.

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Password Frequently Asked Questions

MFA Multi-Factor Authentication

MFA – Multi-Factor Authentication combines the use of your account password and mobile device to create a double layer of security. This increases the level of security on your university account, protecting against the loss of personal, sensitive data from people with malicious intent.

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MFA Frequently Asked Questions


Phishing is a cybercrime in which a target or targets are contacted by email, telephone, or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking, and credit card details and passwords.

The information is then used to access important accounts and can result in identity theft and financial loss.

Generally, emails sent by cybercriminals are masked so they appear to be sent by a business whose services are used by the recipient, they often sound too good to be true or have a sense of urgency, some may also ask you to click on a link or attachment.

Please remember we will never ask for a password via email, text, or telephone or suspend your account if you do not update your personal details within a certain period of time. Also never click on a link or an attachment if you do not know who sent it to you, if you are unsure play it safe and contact us first.

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Spotting Suspicious messages


The University of Worcester works hard to secure your devices, data, infrastructure to create a safe secure learning experience but security starts with you:

  • Make sure your personal devices use memorable complex passwords.
  • Lock your device if you ever leave it.
  • Use OneDrive to store all your work and important digital documents.
  • Beware of phishing emails, if you are unsure if an email is legitimate contact us.

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Security Frequently Asked Questions

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