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How can I change my password?

Published: 13 July 2021 Last updated: 6 March 2024

IT Service

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Password changes

If you know your password but you want to update it, there’s a few different ways to do this. The recommended method will depend on where you are and which device you’re using. Your University account password should be strong and different from all of your other passwords. This will make it harder to crack or guess.

Password requirements
  • 12 characters
  • A number or special character
  • Uppercase & lowercase characters
How to create a strong password

Strong passwords utilise a combination of lower and uppercase characters with numbers and special characters.

On Christmas Day in 1983 I got Star Wars presents so a memorable password could be: Christmas@1983starwars

Off-campus / via Wi-Fi / MacOS users

If you’re off-site, connected to Eduroam or you’re a MacOS user you can reset your password using the following link:

  1. Enter your old password
  2. Enter a suitable password
  3. Select Submit to confirm the change

On-campus via corporate wired network (Windows devices)

If you’re on-site and connected to our corporate wired network using a University of Worcester Windows device you can reset your password by following the instructions below:

  1. Select ‘Ctrl, Alt & Delete’ simultaneously on your keyboard
  2. Choose Change password from the menu
  3. Enter your new password
  4. Select the submit button to confirm the change

Your device and online services will pick up your new password straight away.

I’ve forgotten my password

If you have forgotten your password you can reset it using your Multi-Factor Authentication method via the following link:

Alternatively, please contact the IT Service Desk on 01905 85 7500. Please ensure you have your staff or student ID number prepared.

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