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Important Update To Staff VPN (For Existing Users)

Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt to update […]

Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]
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Help & Contacts
Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]

Customer Service Excellence Award

The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
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Category

Accessibility 8
Accounts, passwords & security 24
- Guest accounts 3
- Multi-Factor Authentication 5
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 10
- Student accounts 4
Communication tools 68
- 8×8 Telephony 5
- Microsoft Outlook 12
- Microsoft Teams 48
- Modern Telephony 23
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 14
- IT Resources Booking System 4
- Windows 10 2
Event Support 4
File Storage 54
- O: Drive 3
- OneDrive for Business 19
- SharePoint 34
Learning & Teaching 6
- Resource Booker Room Booking 4
Microsoft 365 96
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 6
- Microsoft Viva 2
- Office 365 12
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 13
- Windows Virtual Desktop 8

How do I encrypt a USB drive using BitLocker? Posted in:

Learn how to encrypt portable drives using BitLocker.

I think my account is compromised, what do I do? Posted in:

I think my account is compromised, what do I do? If you think your account security has been compromised then […]

Phishing Emails – How to spot them and what to do Posted in:

How to spot a Suspicious messages, please read the guidance.

Remote working – what security considerations for a personal device? Posted in:

Good security working practice for working from home and remotely.

Rights Management Services (RMS) Posted in:

Rights Management Services (RMS)
Guide

Safe Attachments for Microsoft Office 365 Mailbox Posted in:

Safe Attachments for Microsoft Office 365 Mailbox We have implemented a feature for Microsoft Office 365 called Safe Attachments which […]

Safe Files for Microsoft Office 365 Posted in:

Safe Files for Microsoft Office 365 We have implemented a feature for Microsoft Office 365 called Safe Attachments which uses […]