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Important Update To Staff VPN (For Existing Users)

Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt to update […]

Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]
Students
IT for Study

Accounts, Passwords & Security

Internet & Wi-Fi

Microsoft 365

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Microsoft Learning Pathways

Help & Contacts
Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]

Customer Service Excellence Award

The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
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IT Service

Category

Accessibility 8
Accounts, passwords & security 24
- Guest accounts 3
- Multi-Factor Authentication 5
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 10
- Student accounts 4
Communication tools 68
- 8×8 Telephony 5
- Microsoft Outlook 12
- Microsoft Teams 48
- Modern Telephony 23
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 14
- IT Resources Booking System 4
- Windows 10 2
Event Support 4
File Storage 54
- O: Drive 3
- OneDrive for Business 19
- SharePoint 34
Learning & Teaching 6
- Resource Booker Room Booking 4
Microsoft 365 96
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 6
- Microsoft Viva 2
- Office 365 12
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 13
- Windows Virtual Desktop 8

Connect to the wired network Posted in:

How to connect up to the wired network when on campus

GLIDE Internet – Halls Of Residence Posted in:

How to connect to GLIDE halls of residence internet.

How can I access Windows Virtual Desktop? Posted in:

How to access Windows Virtual Desktop

How do I connect to corporate systems when working remotely? Posted in:

How to connect remotely to corporate systems.

How do I connect to the Eduroam Wi-Fi? Posted in:

Learn how to connect to eduroam WiFi network.

How do I connect to the Guest@UW Wi-Fi? Posted in:

Connecting to Guest@UW Guest@UW is a self-service guest Wi-Fi network available on all the University campus. To connect to the […]