IT Service now offers OneDrive for Business instructor-led training via the staff development workshops page. We also have OneDrive for Business video courses available via LinkedIn Learning.
Once you’ve registered for Multi-Factor Authentication you can reset your password 24/7 without having to contact the IT Service Desk.
Once you've registered for Multi-Factor Authentication you can reset your password 24/7 without having to contact the IT Service Desk.
The first time you login to your University of Worcester student account, you will be prompted to register for Multi-Factor Authentication (MFA).
There are a number of communication tools available at the University of Worcester.
Outlook is pre-installed onto University devices.
Webmail is available via the staff portal.
Teams is pre-installed onto University devices and can be installed onto personal devices for free.
Microsoft Teams is the University’s officially supported collaboration and communication platform, and as such is the most integrated and up to date platform from a feature set and security perspective.
It is preferred that staff and students use Teams or Blackboard Collaborate for teaching and remote learning/tutorial sessions. Whilst there is nothing wrong with Zoom right now, it isn’t supported by IT Service beyond it’s installation, and often to get the best functionality from it requires a paid licence.
Zoom has suffered from security issues, which although now patched, means we would advise caution with it’s use.
We also can’t control what happens to data used on the platform so if it must be used then take we require users to take the following precautions as a minimum:
IT Service support for Zoom is limited to the installation of the application on your University device.
IT Service would much prefer staff and students use fully supported University solutions such as Teams and Collaborate for the best experience and security protection but if they insist on using Zoom they should take all the precautions listed above.