The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
Something that isn’t always obvious when changing mobile phones is to remember to keep hold of your old phone for […]
Student Account Closure 180 days after finishing your University of Worcester course, your student account will be closed and deleted. […]
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Learn how to update your password
Staff members can change their names for various reasons, and may want to update the University’s IT systems to reflect […]
A name change can be requested firstly via H.R., and then via the IT self-service portal.
A username change can be requested via the IT self-service portal.
Learn how to encrypt portable drives using BitLocker.
MFA – Multi-Factor Authentication combines the use of your account password and mobile device to create a double layer of […]
How do I request a Guest Account? Please log a help ticket on our self-service portal containing the following information: […]
Learn how to request a name change for IT user account.
Learn how to update your details on the staff directory