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How do I change my MFA methods?

Published: 2 July 2021 Last updated: 23 March 2022

IT Service

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Updating your Multi-Factor Authentication methods

You can access your current Multi-Factor Authentication (MFA) methods by following the steps below:

  1. Go to: aka.ms/mysecurityinfo
  2. Sign in with your University of Worcester credentials
  3. Select the ‘Security info‘ tab.
  4. Here you will see the options to add a new method, as well as changing or deleting an existing method.

Add a method

  1. Select ‘Add method’.
  2. Choose your desired method.
  3. Follow the on-screen instructions for the desired method.

Remove a method

  1. Identify the method you’d like to remove from within the ‘Security info’ tab.
  2. Select ‘Delete’ next to the method you want to remove.
  3. Select ‘OK’ to confirm.

If you require further assistance with this, please contact the service desk on 01905 85 7500, or you can also log a ticket through the IT self-service portal.

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