Today (February 5), the IT Service Desk software has been upgraded to a new version. The system brings a range […]
Please be aware of the following changes to print copy services in the Hive.
Learn how to update your password
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MFA – Multi-Factor Authentication combines the use of your account password and mobile device to create a double layer of […]
Learn how to update your details on the staff directory
If you have recently changed your phone you will need to setup the Microsoft Authenticator app on your new device. […]
If you have forgotten your password, here’s how you can reset it.
I think my account is compromised, what do I do? If you think your account security has been compromised then […]
There are a few different reasons this may happen, but in most cases if you give us a call and […]
Staff members can change their names for various reasons, and may want to update the University’s IT systems to reflect […]
A name change can be requested firstly via H.R., and then via the IT self-service portal.
A username change can be requested via the IT self-service portal.