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IT Service

Category

Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
- Multi-Factor Authentication 6
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 11
- Student accounts 5
Communication tools 71
- 8×8 Telephony 5
- Microsoft Outlook 13
- Microsoft Teams 50
- Modern Telephony 24
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 15
- IT Resources Booking System 4
- Windows 11 2
Event Support 4
File Storage 59
- O: Drive 3
- OneDrive for Business 22
- SharePoint 39
Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 11
- Panopto 3
- Resource Booker Room Booking 5
Microsoft 365 101
- Co-Pilot 3
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 3
- Microsoft Viva 2
- Office 365 15
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 14
- VPN Access 2
- Windows Virtual Desktop 7

How do I request access to the VPN? Posted in:

To request access to the VPN please visit the Self Service Portal and log a ticket requesting access and providing […]

How do I request files using OneDrive for Business? Posted in:

Learn how to set up a file request in OneDrive for Business.

How do I restore previous versions of documents in OneDrive for Business? Posted in:

Learn to restore previous versions of your OneDrive for Business office documents.

How do I restore previous versions of documents in SharePoint? Posted in:

Learn to restore documents back to a previous version on your Departmental SharePoint site.

How do I restrict or change access to the document libraries? Posted in:

The Managers document library has restricted access.

How do I scan to OneDrive for Business? Posted in:

Learn to scan directly to your OneDrive for Business cloud storage using our Multi Function Devices.

How do I search for items in SharePoint? Posted in:

The search bar allows you to search for results across all SharePoint sites that you have access to. You can […]

How do I see site usage and run reports in SharePoint? Posted in:

As a site owner you can site useful site usage information about your SharePoint site. Find out how.

How do I send a message in Microsoft Teams? (Communicating with University staff and students) Posted in:

Microsoft Teams is an extremely useful tool for contacting colleagues, including sending messages.

How do I set my out of office via webmail? Posted in:

You can access the out of office options in webmail via the settings cog.

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