Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt to update […]
The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]
The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
Learn to manage your Microsoft Teams contacts.
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Microsoft Teams is an extremely useful tool for contacting colleagues, including sending messages.
Your availability status in Teams is set automatically. Learn to change it or to set up notifications when someone becomes available.
Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]
Voicemail can be set as a call forwarding rule, meaning you can direct unanswered calls and calls directly to voicemail […]
How to forward calls without ringing using Microsoft Teams? Within Microsoft Teams select your profile icon in the top right […]
Call parking Call parking is a business phone system feature that allows you to put a call on hold, so that […]
How to place a Microsoft Teams telephone call on hold? When you have received a telephone call through Microsoft Teams […]
You may want to set a secondary ringer if you have a headset plugged into your laptop and to call […]
During a Microsoft Teams telephone call, select … (more options) in the top left hand corner to open the call […]