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Voicemail can be set as a call forwarding rule, meaning you can direct unanswered calls and calls directly to voicemail without ringing.
You can set the voicemail to behave in various different ways, when a call goes through to voicemail.
Please note if you are in a ring group or use a handset these options do not apply. Check out this FAQ:
You can set a personalised audio recording as a greeting, in the voicemail settings by selecting ‘Record a greeting‘.
If you do not want to set an audio recording as your greeting, you can also set text to speech options, by entering in a message underneath ‘Your customised greeting‘ or ‘Your customised out of office greeting‘.
When a caller is diverted to voicemail, you can set various voicemail options. Such as being able to play a message then be transferred or leave a voicemail, as well as playing a greeting without leaving a message.
Use the drop down menu under ‘Call answer rules’ to set how you would like your voicemail to behave.
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