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Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
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- Security 7
- Staff accounts 11
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Communication tools 76
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Data Sensitivity Labels 4
Devices & Equipment 15
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Event Support 5
File Storage 60
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Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 15
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- Resource Booker Room Booking 7
Microsoft 365 101
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Pre-approved Software 5
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Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
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Work from anywhere 14
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- Windows Virtual Desktop 7

What do I need to do if I’m moving to a new University role? Posted in:

Moving to a different staff role: IT Guidance

As a staff member moving to a different role in another school or department, what do I need to do?

What is Resource Booker? Posted in:

Resource Booker (Room Booking)

Resource Booker is a web application used by staff at the University of Worcester to create non-module related room bookings. […]

What IT support is available to me working remotely? Posted in:

Work from anywhere

There are a few different methods for contacting IT support for help with working remotely.

What personal information does the Authenticator app process? Posted in:

What personal information does the Authenticator app process? The authenticator app may ask for permissions on your mobile device in […]

What should I do if the teaching space equipment isn’t working properly? Posted in:

Troubleshooting Teaching Space Equipment The guides below will help you resolve most minor incidents and queries regarding how to use […]

What should I know about chairing remote meetings? Posted in:

Quick tips and recommended practices for chairing meetings that are being conducted online.

When I receive a call on Microsoft Teams, I also want it to ring me and another person? Posted in:

Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]

Where can I get further information on using data sensitivity labels? (Microsoft Guidance)? Posted in:

Data Sensitivity Labels

For further information on any the particulars that affect the use of sensitivity labels please review Microsoft’s comprehensive guidance here: […]

Which rooms can record a lecture using Panopto? Posted in:

Room Categories: Our rooms fall under three categories that define the experience expected when using our teaching equipment for lecture […]

Your CoPilot question not been answered? Posted in:

Co-Pilot

Is your question not been answered then please email ittraining@worc.ac.uk who can try an answer your question and then will […]

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