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Important Update To Staff VPN (For Existing Users)

0 (0) Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt […]

Extended Hours IT Support:

0 (0) The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover […]
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Extended Hours IT Support:

0 (0) The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover […]

Customer Service Excellence Award

0 (0) The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation […]
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What IT support is available to me working remotely?

Published: 14 July 2021

FAQ Category:
Work from anywhere

IT Service

Back to FAQs homepage | Back to Work from anywhere category

You can contact the IT Service Desk when working remotely in the usual manner and we will provide assistance:

Call our phone line +44(0)1905 85 7500 available Monday to Friday, 08:30 to 17:00
Log a request or problem 24/7 via the self-service portal
You can chat with one of our Analysts online using the chat option on the self-service portal

Your call will be responded to in office hours (Monday to Friday, 08:30 to 17:00).