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Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]

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Voicemail can be set as a call forwarding rule, meaning you can direct unanswered calls and calls directly to voicemail […]

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Quiet time refers to hours in the day when you wish to disconnect from work and recharge. To minimise work-related interruptions, Outlook email and all Teams notifications on mobile are automatically muted during quiet time.

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How to forward calls without ringing using Microsoft Teams? Within Microsoft Teams select your profile icon in the top right […]

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Call parking Call parking is a business phone system feature that allows you to put a call on hold, so that […]

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How to place a Microsoft Teams telephone call on hold? When you have received a telephone call through Microsoft Teams […]

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If you have recently changed your phone you will need to setup the Microsoft Authenticator app on your new device. […]

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1. Log into https://itresources.getconnect2.com/ 2. Select Active Booking option 3. Select the booking reference number from the list of ‘Your resource […]

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You may want to set a secondary ringer if you have a headset plugged into your laptop and to call […]

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This FAQ goes through the step by step process of setting up and using the 8×8 Voice application for Microsoft […]

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