Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt to update […]
The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]
The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
Call parking Call parking is a business phone system feature that allows you to put a call on hold, so that […]
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How to place a Microsoft Teams telephone call on hold? When you have received a telephone call through Microsoft Teams […]
You may want to set a secondary ringer if you have a headset plugged into your laptop and to call […]
This FAQ goes through the step by step process of setting up and using the 8×8 Voice application for Microsoft […]
This is a simple setting in the Outlook app that you can toggle on and off as required. From the […]
During a Microsoft Teams telephone call, select … (more options) in the top left hand corner to open the call […]
Do not disturb is a feature that mutes messages and call notifications, when you’re already in a meeting or call. […]
Priority contacts can be set within Microsoft Teams so you can receive notifications for calls and messages when you have […]
Laptop Required for Interview Task Laptop and Guest Account Request: If you require a laptop to use with an external […]
Microsoft Focused Inbox Microsoft has introduced a feature called Focused Inbox, the goal of this feature is to intelligently sort […]