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IT Service

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Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
- Multi-Factor Authentication 6
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 11
- Student accounts 5
Communication tools 76
- 8×8 Telephony 5
- Microsoft Outlook 13
- Microsoft Teams 55
- Modern Telephony 24
- Office 365 Mailbox 8
- Webmail 9
Data Sensitivity Labels 4
Devices & Equipment 15
- IT Resources Booking System 4
- Windows 11 2
Event Support 5
File Storage 60
- O: Drive 3
- OneDrive for Business 22
- SharePoint 40
Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 15
- Panopto 4
- Resource Booker Room Booking 7
Microsoft 365 101
- Co-Pilot 3
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 3
- Microsoft Viva 2
- Office 365 15
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 14
- VPN Access 2
- Windows Virtual Desktop 7

How do I clean my University-issued Dell laptop or PC? Posted in:

Cleaning your university-issued Dell laptop or PC.

How do I compose an email via webmail? Posted in:

Composing webmail can be done by selecting the New button.

How do I configure my business hours in Software Center? Posted in:

Software Center (Windows)

Your working business hours can be easily configured in Software Center under ‘Options’.

How do I connect to corporate systems when working remotely? Posted in:

How to connect remotely to corporate systems.

How do I connect to the Eduroam Wi-Fi? Posted in:

Learn how to connect to eduroam WiFi network.

How do I connect to the Guest@UW Wi-Fi? Posted in:

Connecting to Guest@UW Guest@UW is a self-service guest Wi-Fi network available on all the University campus. To connect to the […]

How do I connect to the VPN? Posted in:

To connect to the VPN please click ‘Remote Access’ in the right-hand menu and click ‘SAML Login’. You will then […]

How do I create and schedule Microsoft Teams meetings? Posted in:

Learn how to create and schedule Microsoft Teams meetings.

How do I create files and folders in OneDrive for Business? Posted in:

Learn to create files and folders in OneDrive for Business.

How do I create files and folders in SharePoint? Posted in:

Learn to create files and folders within your Departmental SharePoint site.

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