How do I connect to the Eduroam Wi-Fi?

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Getting connected to Eduroam

The Eduroam wireless network is available on all University of Worcester campuses including at the Hive.

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To connect to Eduroam, Please use the link to the application below;

https://www.geteduroam.app

The username to log in to Eduroam will be your University of Worcester email address, and the password will be the password you have set up for your university account.

Alternatively, please follow these steps to connect manually:

1. On your device select ‘Eduroam’ from the list of available networks
2. When prompted enter your username in the following format
   • Students: USERNAME + @UNI.WORC.AC.UK
   • Staff: USERNAME + @WORC.AC.UK
   • For example: OTHA1_00@UNI.WORC.AC.UK / OTHA1@WORC.AC.UK
3. Enter your password
4. Depending on your device `you may be prompted for additional information:
   • EAP method: PEAP
   • Phase 2 auth: MSCHAPV2 CA
   • Certificate: Do not validate
   • Domain: worc.ac.uk
   • Anonymous ID: Repeat your user ID

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Troubleshooting

If you’re experiencing issues connecting your device to the Eduroam network, please contact the IT Service Desk or alternatively try the troubleshooting steps below:

If the setting ‘Use random hardware addresses’ is enabled, this needs to be disabled.

To turn off this setting follow the steps below:

1. Click on Windows icon in the bottom left hand corner of the screen. This will bring up the Start menu.
2. On the left-side of the Start menu, click on the little cog icon, just above the power options button. Alternatively, you can search for ‘settings’ in your search bar in the taskbar at the bottom left-hand side of the screen or scroll down your list of programs in the Start menu until you see the Settings application.
3. When in the Settings app, click on the Network & Internet option. This will bring up a menu.
4. On the left-hand side of the screen, click on the WiFi option.
5. On the right-hand side of the screen, make sure that little switch next to the Use random hardware addresses is set to the off position.

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