December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
0 (0) This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s […]
0 (0) This page will be updated as further information becomes available and the works progress – Last updated 16:50 […]
Back to FAQs homepage | Back to eduroam / WiFi & Networks / Work from anywhere category
The Eduroam wireless network is available on all University of Worcester campuses including at the Hive.
Please note that this method requires a small amount of mobile data.
Use the eduroam CAT installer to automatically configure and connect your device.
Windows and MacOS: https://cat.eduroam.orgAndroid: Search for Eduroam CAT in the Play Store.iOS: Visit cat.eduroam.org
The process varies slightly between devices.
If you’re experiencing issues connecting your device to the Eduroam network, please contact the IT Service Desk or alternatively try the troubleshooting steps below:
If the setting ‘Use random hardware addresses’ is enabled, this needs to be disabled.
To turn off this setting follow the steps below:
If your device has been connected to eduroam before and is now having issues it may be necessary to remove eduroam from your saved networks to resolve connection issues. You will find your saved Wi-Fi networks within the WiFi settings of your device.
If your device’s system time is not correct, then you will not be able to connect to the network. Ensure that your timezone is set to London GMT and that the date and time is correct. Try unchecking ‘Set device time automatically’ and then re-enabling it within your Language and Time settings. Your device’s time should update.
If your device will not connect to eduroam or is unable to discover any wireless networks please turn it off, wait up to 10 seconds for the power to drain and then turn it back on again.
If your device’s software is out of date, you will not be able to connect to the Wi-Fi. We recommend running all system updates for your device and then trying again.
If you’re still having issues connecting please contact the IT Service Desk on 01905 85 7500.
How useful was this FAQ?
Click on a star to rate it!
Average rating 3.7 / 5. Vote count: 3
No votes so far! Be the first to rate this FAQ.
We are sorry that this FAQ was not useful for you.
Your feedback helps us improve our content.
Please let us know what was wrong.