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Can I access shared mailboxes via webmail?

Published: 2 July 2021 Last updated: 21 July 2021

IT Service

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If you have already been granted access to a shared mailbox, it is possible to access more than one email inbox from your sign-in session to webmail. To do this:

Begin by signing in to your webmail account.

Select the circle identity icon in the top right.

Select open another mailbox.

Dialogue box showing 'Open another mailbox....' in the centre.

A dialogue window will then appear:

Type in the address you require to add and select open.

You should then be able to access the other mailbox and it should then be listed in the left side of the page under Folders in future.

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