Communication tools

IT Service

Category

Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
- Multi-Factor Authentication 6
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 11
- Student accounts 5
Communication tools 71
- 8×8 Telephony 5
- Microsoft Outlook 13
- Microsoft Teams 50
- Modern Telephony 24
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 15
- IT Resources Booking System 4
- Windows 11 2
Event Support 4
File Storage 59
- O: Drive 3
- OneDrive for Business 22
- SharePoint 39
Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 11
- Panopto 3
- Resource Booker Room Booking 5
Microsoft 365 101
- Co-Pilot 3
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 3
- Microsoft Viva 2
- Office 365 15
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 14
- VPN Access 2
- Windows Virtual Desktop 7

How to forward calls without ringing using Microsoft Teams? Posted in:

How to forward calls without ringing using Microsoft Teams? Within Microsoft Teams select your profile icon in the top right […]

How to park a telephone call and retrieve the parked call using Microsoft Teams? Posted in:

Call parking Call parking is a business phone system feature that allows you to put a call on hold, so that […]

How to place a Microsoft Teams telephone call on hold? Posted in:

How to place a Microsoft Teams telephone call on hold? When you have received a telephone call through Microsoft Teams […]

How to set a ringer to ring from my PC speakers and headset in Microsoft Teams? Posted in:

You may want to set a secondary ringer if you have a headset plugged into your laptop and to call […]

How to setup and use the 8×8 Voice application for Microsoft Teams Posted in:

This FAQ goes through the step by step process of setting up and using the 8×8 Voice application for Microsoft […]

How to sync your Outlook contacts to your iPhone? Posted in:

This is a simple setting in the Outlook app that you can toggle on and off as required. From the […]

How to transfer a Microsoft Teams telephone call? Posted in:

During a Microsoft Teams telephone call, select … (more options) in the top left hand corner to open the call […]

How to turn on do not disturb when on in a meeting or call in Microsoft Teams? Posted in:

Do not disturb is a feature that mutes messages and call notifications, when you’re already in a meeting or call. […]

How to use Microsoft Teams Priority Contacts? Posted in:

Priority contacts can be set within Microsoft Teams so you can receive notifications for calls and messages when you have […]

Laptop Required for Interview Task Posted in:

Laptop Required for Interview Task Laptop and Guest Account Request: If you require a laptop to use with an external […]

1
…
5
6
7
8