September is a busy time for the University with lots of new staff and students starting with us. The eduroam […]
Today (February 5), the IT Service Desk software has been upgraded to a new version. The system brings a range […]
Your availability status in Teams is set automatically. Learn to change it or to set up notifications when someone becomes available.
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Great news, the IT Service is pleased to announce that our chatbot Toby is now accessible directly via Microsoft Teams. […]
Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]
Voicemail can be set as a call forwarding rule, meaning you can direct unanswered calls and calls directly to voicemail […]
Quiet time refers to hours in the day when you wish to disconnect from work and recharge. To minimise work-related interruptions, Outlook email and all Teams notifications on mobile are automatically muted during quiet time.
How to forward calls without ringing using Microsoft Teams? Within Microsoft Teams select your profile icon in the top right […]
Call parking Call parking is a business phone system feature that allows you to put a call on hold, so that […]
How to place a Microsoft Teams telephone call on hold? When you have received a telephone call through Microsoft Teams […]
You may want to set a secondary ringer if you have a headset plugged into your laptop and to call […]
This FAQ goes through the step by step process of setting up and using the 8×8 Voice application for Microsoft […]