Staff Accounts: How can I request a username or name change?

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Legal name change

If you’d like to update your username due to a legal name change, you will first need to contact Human Resources with legal proof of name change, e.g. a marriage certificate.

Human Resources will be able to advise further on accepted documentation. When that has been processed, you can then log your name change request on the IT self-service portal.

IT account username

Your IT account username is automatically generated using your first and last name. In some cases, this can result in an undesirable username. If you’d like to request a username change, please log a ticket via the IT self-service portal. Please note that updating a username will cause some temporary disruption to your account.