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IT Service

Category

Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
- Multi-Factor Authentication 6
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 11
- Student accounts 5
Communication tools 71
- 8×8 Telephony 5
- Microsoft Outlook 13
- Microsoft Teams 50
- Modern Telephony 24
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 15
- IT Resources Booking System 4
- Windows 11 2
Event Support 4
File Storage 59
- O: Drive 3
- OneDrive for Business 22
- SharePoint 39
Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 11
- Panopto 3
- Resource Booker Room Booking 5
Microsoft 365 101
- Co-Pilot 3
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 3
- Microsoft Viva 2
- Office 365 15
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 14
- VPN Access 2
- Windows Virtual Desktop 7

What do I need to do if I’m intending to leave the University? Posted in:

Leaving the University: IT Guidance

As a staff member leaving the University, what do I need to do and be aware of and action before […]

What do I need to do if I’m moving to a new University role? Posted in:

Moving to a different staff role: IT Guidance

As a staff member moving to a different role in another school or department, what do I need to do?

What is Resource Booker? Posted in:

Resource Booker (Room Booking)

Resource Booker is a web application used by staff at the University of Worcester to create non-module related room bookings. […]

What IT support is available to me working remotely? Posted in:

Work from anywhere

There are a few different methods for contacting IT support for help with working remotely.

What personal information does the Authenticator app process? Posted in:

What personal information does the Authenticator app process? The authenticator app may ask for permissions on your mobile device in […]

What should I know about chairing remote meetings? Posted in:

Quick tips and recommended practices for chairing meetings that are being conducted online.

When I receive a call on Microsoft Teams, I also want it to ring me and another person? Posted in:

Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]

Your CoPilot question not been answered? Posted in:

Co-Pilot

Is your question not been answered then please email ittraining@worc.ac.uk who can try an answer your question and then will […]

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