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Important Update To Staff VPN (For Existing Users)

Please be aware that existing users of the University’s VPN service, FortiClient, will shortly be receiving a prompt to update […]

Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]
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Extended Hours IT Support:

The IT Service are pleased to announce that our support phoneline opening hours have been extended to cover 17:00-21:00 on […]

Customer Service Excellence Award

The IT Customer Service Desk have achieved the Customer Service Excellence award. This award is a difficult accreditation to obtain […]
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Accessibility 8
Accounts, passwords & security 24
- Guest accounts 3
- Multi-Factor Authentication 5
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 10
- Student accounts 4
Communication tools 68
- 8×8 Telephony 5
- Microsoft Outlook 12
- Microsoft Teams 48
- Modern Telephony 23
- Office 365 Mailbox 8
- Webmail 9
Devices & Equipment 14
- IT Resources Booking System 4
- Windows 10 2
Event Support 4
File Storage 54
- O: Drive 3
- OneDrive for Business 19
- SharePoint 34
Learning & Teaching 6
- Resource Booker Room Booking 4
Microsoft 365 96
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 6
- Microsoft Viva 2
- Office 365 12
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 13
- Windows Virtual Desktop 8

What personal information does the Authenticator app process? Posted in:

What personal information does the Authenticator app process? The authenticator app may ask for permissions on your mobile device in […]

What should I know about chairing remote meetings? Posted in:

Quick tips and recommended practices for chairing meetings that are being conducted online.

When I receive a call on Microsoft Teams, I also want it to ring me and another person? Posted in:

Within Microsoft Teams select your profile icon in the top right hand corner. This will be your initials or a […]

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