Ask a question

IT Service

Category

Accessibility 8
Accounts, passwords & security 29
- Dudley Campus Students 3
- Guest accounts 4
- Multi-Factor Authentication 6
- Partner Students 3
- Passwords 2
- Security 7
- Staff accounts 11
- Student accounts 5
Communication tools 73
- 8×8 Telephony 5
- Microsoft Outlook 13
- Microsoft Teams 52
- Modern Telephony 24
- Office 365 Mailbox 8
- Webmail 9
Data Sensitivity Labels 4
Devices & Equipment 15
- IT Resources Booking System 4
- Windows 11 2
Event Support 5
File Storage 60
- O: Drive 3
- OneDrive for Business 22
- SharePoint 40
Guidance for starting, moving between, or leaving University staff roles 6
Learning & Teaching 15
- Panopto 4
- Resource Booker Room Booking 7
Microsoft 365 101
- Co-Pilot 3
- Microsoft Bookings 7
- Microsoft Forms 4
- Microsoft Planner 2
- Microsoft Stream 3
- Microsoft Viva 2
- Office 365 15
Pre-approved Software 5
- Adobe Creative Cloud 1
- Software Center Windows 3
Print & Copy 7
Purchasing 1
WiFi & Networks 6
- eduroam 1
- Guest@UW 1
- University halls 1
- Wired 1
Work from anywhere 14
- VPN Access 2
- Windows Virtual Desktop 7

Rights Management Services (RMS) Posted in:

Rights Management Services (RMS)
Guide

Safe Attachments for Microsoft Office 365 Mailbox Posted in:

Safe Attachments for Microsoft Office 365 Mailbox We have implemented a feature for Microsoft Office 365 called Safe Attachments which […]

Safe Files for Microsoft Office 365 Posted in:

Safe Files for Microsoft Office 365 We have implemented a feature for Microsoft Office 365 called Safe Attachments which uses […]

Setting an announcement within a ring group Posted in:

Accessing your voicemail To access the ring group voicemail dial 500 Once connected enter your PIN number to enter voicemail […]

Staff Account: How can I request a display name change? Posted in:

Staff members can change their names for various reasons, and may want to update the University’s IT systems to reflect […]

Staff Account: How do I request a name change? Posted in:

Accounts, passwords & security

Learn how to request a name change for IT user account.

Staff Accounts: How can I request a name change? Posted in:

A name change can be requested firstly via H.R., and then via the IT self-service portal.

Staff Accounts: How can I request a name change? Posted in:

A username change can be requested via the IT self-service portal.

Troubleshooting for a Hybrid Meeting Posted in:

Troubleshooting for a Hybrid Meeting When using a Bookable Hybrid Meeting Room, you will have access to a Mobile Display […]

Troubleshooting Panopto for Lecture Capture Posted in:

Panopto

Troubleshooting Panopto for Lecture Capture Default Devices have been set within Panopto to suit the requirements of our teaching spaces. […]

1
…
20
21
22
…
24