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I think my account is compromised, what do I do?
If you think your account security has been compromised then you will need to take the following steps:
- Immediately change your University account password: https://passwordreset.microsoftonline.com/. You can also do this by contacting the IT Service Desk on 01905 85 7500.
- Check your have the correct multi-factor authentication devices registered against your account with this link: https://mysignins.microsoft.com/security-info
- Run a full anti-virus scan on your system. If you need help doing this please let us know
- Reset the password on any sites you have signed up to which use your University email address – ensuring you do not reuse your University password on external site.
- Report your compromised account to the IT Service Desk by calling us or logging a request on the portal.
For more information on Data Security:
See the University’s Information Assurance website: https://informationassurance.wp.worc.ac.uk/