How do I register for Multi-Factor Authentication (MFA)?

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MFA – Multi-Factor Authentication combines the use of your account password and mobile device to create a double layer of security. This increases the level of security on your university account, protecting against the loss of personal, sensitive data from people with malicious intent.

Once MFA is set up you will be asked to authorise access to your account whenever you access university systems off campus.

This also means we’re making it easier than ever for you to reset your password if you ever forget it. You can now reset, unlock, or change your password without having to contact us.

Please note: You will need to keep the Microsoft Authenticator app installed on your device in order to access your account off-campus.

1. If you are not prompted to setup MFA the first time you sign-in go to: aka.ms/mfasetup
2. Enter your ‘Login ID‘ to sign into Microsoft 365. Your login ID is listed on your student registration email. Then select ‘Next‘

3. Enter your ‘Password‘. Your password is listed on your student registration email. Then select ‘Sign in‘.

3. After you choose Sign in, you’ll be prompted for more information. Select ‘Next‘

4. You will then need to download the Microsoft Authenticator app on your mobile device. If you are accessing your account from your smartphone or mobile device you can select ‘Download now‘ to be directed to the app store. Once you have downloaded the Microsoft Authenticator app select ‘Next‘.

5. On the next page in the web browser select ‘Next‘. Then using your mobile device open the Microsoft Authenticator app and if prompted set the app to ‘allow notifications‘. In the app select ‘+ / add account‘ and select ‘Work or school‘.

6. If you are using a computer, open the authenticator app on your smartphone or mobile device and scan the QR code displayed on screen. If you are unable to to scan the QR code select ‘Can’t scan image?‘ and use the ‘Copy‘ buttons to enter the code and/or URL into the mobile app. Once your app is setup select ‘Next‘ in the web browser.

6. Now it’s time to use multi-factor authentication. Within the time limit approve the MFA app notification to sign in.

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