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Event Support

IT Service

Overview

We categorise events as conferences, bespoke lectures or seminars, and open days. These events may be held either in-person or online.

We can provide basic support with any audio-visual requirements you may need for your event.

If you require support from the IT Service, please provide at least five working days’ notice so we can capture all your requirements and ensure your event runs smoothly.

For queries and requests for support, please contact the IT Service Desk by logging an Event Support Request via the self-service portal.


What we offer…

Based on your requirements, the IT Service can offer technical advice and training for the setup and management of your event.

We can provide training and account access for online conferences, webinars and large meetings.

We recommend using Microsoft Teams Webinars for most online events. Further information on Webinars can be found here: Get started with Microsoft Teams webinars.

Should you need in-person technical support or if any issues arise with the equipment during events, we can provide assistance via a callout service.

To contact us, call 7500 from the phone on the teaching lectern and select option 1 (or: 01905 85 7500).


Equipment we provide…

Equipment examples:  

  • Public Address (PA) System
  • Microphones
  • TV Trolley 

Hybrid meeting rooms

We recommend the following rooms for hybrid meetings:

CampusRoomRoom information
St John’sEE G024https://webengine-01.worc.ac.uk/teaching-space/Room/EEG024
St John’sEE 1062https://webengine-01.worc.ac.uk/teaching-space/Room/EE1062
St John’sEE G168https://webengine-01.worc.ac.uk/teaching-space/Room/EEG168
St John’sEE G169https://webengine-01.worc.ac.uk/teaching-space/Room/EEG169
St John’sPN 1014https://webengine-01.worc.ac.uk/teaching-space/Room/PN1014
CityJL G012https://webengine-01.worc.ac.uk/teaching-space/Room/JLG012
CityJL G013https://webengine-01.worc.ac.uk/teaching-space/Room/JLG013
CityJL G017https://webengine-01.worc.ac.uk/teaching-space/Room/JLG017
CityCH G012 (Board Room)Meeting Room
SevernEGA G003Meeting Room

Live Events

If you’re running a large event, conference or webinar with presenters and in-person & online participants we suggest the following rooms:

CampusRoomInformation
St John’sEE G087https://webengine-01.worc.ac.uk/teaching-space/Room/EEG087
St John’sEE G089https://webengine-01.worc.ac.uk/teaching-space/Room/EEG089
St John’sCC 004 (Worcester Room)https://webengine-01.worc.ac.uk/teaching-space/Room/CC004Worcester
SevernUA 1001Joel Richards Conference Suite

Frequently Asked Questions

How to request event support and what information do I need to provide?

I haven’t requested in person support for my event but something has gone wrong, help?

Event support Frequently Asked Questions

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