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Help & Contacts

IT Service

FAQ’s
FAQ’s

Click here to search our FAQs for tips and self-help guides.

UW IT Services Status
UW IT Services Status

If we know about a problem or we are working on a system, we will let you know on our status page.

Live Chat
Live Chat

Click here to chat with one of our Analysts.

Log a Help Call
Log a Help Call

If you have a problem or a question log a ticket on our Service Desk Portal.

Walk-Up Support Desks
Walk-Up Support Desks

Visit us at our walk-up support desks:

Peirson Study and Guidance Centre, 1st Floor. Open Monday – Friday, 9am – 5pm.

Hive, Level 3. Open Monday – Friday, 9am – 5pm, Saturday 10am – 5pm.

Phone
Phone

Contact us by phone: +44(0)1905 857500

Monday – Friday, 8:30am – 5pm

Extended support provision by Norman Managed Services Mon – Fri until 9pm and Sat – Sun 8am – 9pm

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