Today (February 5), the IT Service Desk software has been upgraded to a new version. The system brings a range […]
Please be aware of the following changes to print copy services in the Hive.
This document exists between all University staff (including its partners and affiliates) and the IT Service, who offer support for the agreed services defined in this document.
It defines the agreed levels of service staff can expect to receive and principles of mutual respect.
A key document is the student “Your IT Service” summary which can be useful for signposting to IT resources and outlines student responsibilities which using them. This can be found here: