The following outlines the IT support available from Digital Services partner, Norman Managed Services over Easter weekend, that includes Good […]
Digital Services will continue to offer full IT support while the University is open until close of business on the […]
This document exists between all University staff (including its partners and affiliates) and the IT Service, who offer support for the agreed services defined in this document.
It defines the agreed levels of service staff can expect to receive and principles of mutual respect.
A key document is the student “Your IT Service” summary which can be useful for signposting to IT resources and outlines student responsibilities which using them. This can be found here: