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News Category: Staff News
Our IT Service will be available for support while the University is open until 20th December. Our standard operating hours are 8:30am – 5pm, Monday to Friday. Additionally, Norman Managed Services will extend support during evenings until 9pm, and on weekends and bank holidays from 8am – 9pm. You can reach our IT Service Desk at 01905 857500.
During the University closure period, Norman Managed Services will provide telephone support during the following hours. They can assist staff and students with common inquiries, including Multi-Factor Authentication and password resets, and can also provide remote computer support. More advanced queries requiring on-campus intervention will be addressed by the IT Service Desk team when the University reopens on 2nd January 2025.