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Accessibility Statement

IT Service

Accessibility statement for The University of Worcester IT Service

This accessibility statement applies to

This website is run by The University of Worcester IT Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • ‘skip to main content’ using tab on your keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Disability support

Our Disability and Dyslexia Service offer a wide range of support and advice to disabled students and also to parents, staff and external agencies supporting students. The support available includes:

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll review your request and get back to you in two working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact IT:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

University of Worcester IT Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

While text can be zoomed or magnified, it is not possible for users to modify text spacing or line height. This doesn’t meet WCAG 2.1 success criterion 1.4.12 (text spacing). We are looking at a solution to this issue.

Some of our videos do not currently have audio descriptions. This doesn’t meet WCAG 2.1 success criterion 1.2.3 (audio description or media alternative (prerecorded)). We intend to address this issue by September 2022.

Colour alone is used to represent links within paragraphs

Screen reader and keyboard users may not perceive new content after activating the search button.  We intend to address this issue by January 2022.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2022, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Although we are endeavouring to fix as many non-essential PDFs as possible, some non-essential PDFs that we do not intend to fix include older presentation files and PDFs originally created from scanned content.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in October 2021. The test was carried out by our User Experience and Service Desk teams using accessibility review tools within the Silktide platform and Wave web accessibility tools.

We used Silktide/Wave tools to test all pages on this site and also manually reviewed the 50 most commonly visited pages.

We tested:

What we’re doing to improve accessibility

We have a rolling programme of updating content in accordance with the guidelines set out by the WCAG. This statement was prepared in October  2021. It was last updated in November 2021.

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