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IT Workshops

IT Service

IT Service instructor-led workshops

We offer instructor-led IT training workshops via the Staff Development Workshops page.

Visit the Staff Development Workshops page


Attending via Microsoft Teams

Our Staff Development Workshops are currently delivered virtually via Microsoft Teams.

To learn about joining Microsoft Teams meetings please see our Microsoft Teams page.

Learn more about Microsoft Teams

Requirements

If you have a health condition or disability which requires arrangements or equipment to be available to you during your workshop, please contact Laura Curtis. (l.curtis@worc.ac.uk)

Email Laura Curtis


Available workshops

Visit the Staff Development Workshops page to book a place on a workshop.

GDPR, Data Protection, FOI and Information Security

Description: This session presents an overview of data protection legislation and sets out the University’s legal obligations. Practical guidance for staff is provided to enable best practice when dealing with personal data. There will be discussion and participation from attendees as to how the law affects their individual roles and opportunities to seek advice and clarification.

Participants: It is recommended that all staff undergo this training to refresh their existing knowledge of GDPR and Information Security.

Learning Outcomes: Familiarity with information law obligations and our internal procedures for ensuring compliance, such as our breach reporting procedure.

Preparation: No preparation is necessary

Facilitators: Gemma Harris (Information Governance Officer) and Saj Hussain (Service Manager – Cyber security)

Getting started with OneDrive

Description: This workshop presents an overview and practical look at OneDrive and its features. It’s designed as an entry-level session, no prior experience with OneDrive or cloud storage is required. Guidance for staff is provided to enable best practice when storing personal work data. There will be opportunities to seek advice, clarifications and ask questions about OneDrive and its features.

Participants: This training is recommended for staff members that are new to using cloud storage or those looking to gain confidence in using OneDrive.

Learning outcomes:

  • Gain an understanding of OneDrive, it’s features and how to use it to store files and collaborate
  • Know your responsibilities for storing data safely and in-line with UK and EU legislation

Preparation: No preparation is necessary

Facilitator: Jack Carver (Senior IT Training Analyst)

Getting started with SharePoint sites

Description: This is an entry-level workshop for SharePoint site members. SharePoint at the University of Worcester is defined as a document storage and collaboration area. This workshop presents an overview and a practical look at SharePoint sites and is designed to help build your confidence in storing and sharing business-critical data using SharePoint. Prior experience with OneDrive is beneficial.

Participants: This workshop is designed for SharePoint site members.

Facilitator: Jack Carver (Senior IT Training Analyst)

Delivery method: Microsoft Teams

Preparation: No preparation is necessary

Learning outcomes:

  • Understand what SharePoint sites are, what they’re for and how to access them
  • How to access and use the document libraries
  • Share files/folders and manage sharing link permissions
  • Recover previous versions of documents and recover items from the site Recycle Bin
  • Know your responsibilities as a site member
  • Learn about the support for SharePoint sites

Administering SharePoint Teams sites

Description: This intermediate-level workshop provides nominated SharePoint site owners with the required knowledge to administer their SharePoint site and support site members. It’s recommended that you first attend the SharePoint site member training. If you do not wish to do this, please ensure you have read the further information section of the SharePoint page on the IT Service website.

Learning outcomes:

  • Overview of site features
  • Understand the purpose of SharePoint sites and site roles
  • Learn to manage site and document library permissions
  • How to successfully migrate business-critical data
  • Gain confidence in the available data and disaster recovery options
  • Understand the support expectations and your responsibilities as a site owner

Participants: This workshop is designed for SharePoint site owners.

Equipment: As this session will be delivered via Microsoft Teams it is beneficial to have a camera, audio and microphone/headset available. Contact the IT Service Desk for assistance with equipment setup.

Preparation: No preparation is necessary

Facilitator: Jack Carver (Senior IT Training Analyst)

Pre-recorded version: Watch SharePoint site owner training workshop

Training register: SharePoint site owner training register

If you have requested a SharePoint site or have been nominated as a site owner we’ll provide access shortly after completing the training register. If you do not receive access within 48 hours of completing the register, please contact us via the IT Service Desk.

Making the most of Microsoft Teams

Description: This is an intermediate-level 1 hour workshop for Microsoft Teams. This workshop presents an overview of new features and is designed to help you get the most out of Teams. For general information about Microsoft Teams, please see the IT Service website.

Participants: This workshop is designed for staff members that are looking to further their Microsoft Teams skills.

Learning outcomes:

  • Become a Teams power user
  • Learn how to access in-app training content and news about features
  • Discover new useful features in Microsoft Teams
  • Collaborate and communicate more effectively
  • Learn how to expand Teams functionality

Equipment: As this session will be delivered via Microsoft Teams it is beneficial to have a camera, audio and microphone/headset available. If you require assistance with equipment setup, please contact the IT Service Desk.

Preparation: No preparation is necessary

Facilitator: Jack Carver (Senior IT Training Analyst)

Delivery method: Microsoft Teams

Getting started with Microsoft Bookings

Description: This is an entry-level 1 hour workshop for Microsoft Bookings. This workshop presents an overview and a practical look at Microsoft Bookings calendars and is designed to help you learn how to set up and manage your Bookings calendar, services, staff and bookings. For general information about MS Bookings, please see the Microsoft 365 page on the IT Service website.

Participants: This workshop is designed for staff members that are planning to request a Microsoft Bookings calendar.

Learning outcomes:

  • Request a Bookings calendar
  • Configure your business information
  • Add and manage staff
  • Add and manage services
  • Customise your booking page
  • Managing your bookings

Equipment: As this session will be delivered via Microsoft Teams it is beneficial to have a camera, audio and microphone/headset available. If you require assistance with equipment setup, please contact the IT Service Desk.

Preparation: No preparation is necessary

Facilitator: Jack Carver (Senior IT Training Analyst)

Delivery method: Microsoft Teams

Getting started with Microsoft Forms

Description: With Microsoft Forms you can create a form, such as a survey or quiz, invite others to respond to it using almost any web browser or mobile device, see real-time results as they’re submitted, use built-in analytics to evaluate responses, and export results to Excel for additional analysis or grading.

This workshop is designed as an entry-level introduction to Microsoft Forms with no prior experience required. The session presents an overview and practical look at using Microsoft Forms via the website and the integrated Microsoft Teams app. You will learn how to use Microsoft Forms to create forms, quizzes, surveys and polls and manage the results. Participants are welcome to ask questions throughout the session.

Participants: This workshop is designed for staff members that are new to Microsoft Forms.

Learning outcomes:

  • Know your responsibilities for storing data safely and in-line with UK and EU legislation
  • Learn about Microsoft Forms and its capabilities
  • Use the Forms web app and the integrated Teams app
  • Create and edit Forms, surveys, polls and quizzes
  • Understand the question and data collection types
  • Control the appearance of your Form
  • Share Forms and collect responses
  • View and analyse results

Equipment: As this session will be delivered via Microsoft Teams it is beneficial to have a camera, audio and microphone/headset available. If you require assistance with equipment setup, please contact the IT Service Desk.

Preparation: No preparation is necessary

Facilitator: Jack Carver (Senior IT Training Analyst)

Delivery method: Microsoft Teams


Attending a workshop

Please arrive 5 minutes before the scheduled start of the workshop so that the session can start and finish on time. After the workshop you will be asked to complete a feedback form by email. Please do so as it helps us to improve and plan future courses.

Cancelling a workshop booking

If you have to cancel your place on a workshop please email staffdevelopment@worc.ac.uk as soon as you can and no later than two days before the workshop is due to run so that someone else can attend. Alternatively you can nominate a substitute – just let us know.

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