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IT Training Portal

Service Catalogue Category: Training & Consultancy

IT Service

Category

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Keywords: Training Portal Virtual Learning, On-Campus 

IT Service Division: Design | User Experience

Description

Comprehensive training materials are available to help staff get the most from our services. These are available from our dedicated IT training portal which can be found on the IT Service Website.

This portal combines 3rd party resources along with those created in house to provide holistic guidance on IT, ranging from information on cybersecurity best practice through to specific tutorials on individual software applications.

This 3rd party services which we incorporate into this portal include:

  • LearnUpon: A platform used for self-taught staff development training
  • LinkedIn Learning: Formerly Lynda, this is a large repository of professional training content
  • Microsoft 365 training: Dedicated guidance and tutorials on our Microsoft services and applications

Important note: Some elements of the University’s Learning & Teaching tools fall under the remit of the Technology Enhanced Learning (TEL) Unit. Among other systems, they are responsible for the University’s Virtual Learning Environment – Blackboard. As such enquiries for learning and teaching technology training should be directed to them. You can find more information on their website here.

Example Support Requests for this service:

  • Where can I find IT training materials?
  • I’d like improve my skills in using Excel, what’s the best approach for me to take?

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