Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: Accounts & Access
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Keywords: Account, Username, Password, Reset
IT Service Division: Governance | Service Desk Team | Cybersecurity
Shortly after a new staff member receives their account credentials they will be asked to and add Multi-Factor Authentication (MFA) methods to their account.
This is a mandatory step that substantially increases the accounts security and protects against unauthorised access by requiring a secondary verification of identity when logging in to University Online services.
Typically this takes the form of a prompt from a Microsoft mobile application on a personal device, but can also be a code sent by text message, or even a personalised token from a key generator.
Full guidance on registering for this service can be found here.
Example support requests for this service:
• I’m having trouble setting up MFA
• I believe my account has been compromised, please can you reset my password and confirm the account is secure?