December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category:
Accounts & Access
Back to Service Catalogue homepage | Back to Accounts & Access category
Keywords: Account, Username, Password, Reset
IT Service Division: Governance | Service Desk Team | Cybersecurity
Shortly after a new staff member receives their account credentials they will be asked to and add Multi-Factor Authentication (MFA) methods to their account.
This is a mandatory step that substantially increases the accounts security and protects against unauthorised access by requiring a secondary verification of identity when logging in to University Online services.
Typically this takes the form of a prompt from a Microsoft mobile application on a personal device, but can also be a code sent by text message, or even a personalised token from a key generator.
Full guidance on registering for this service can be found here.
Example support requests for this service:
• I’m having trouble setting up MFA
• I believe my account has been compromised, please can you reset my password and confirm the account is secure?