December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category:
IT Service Support
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Keywords: Service Desk, 1st line, phoneline, chat, walk-up, teaching support
IT Service Division: Governance | Service Desk
The IT Service Desk is the principal entry point for raising all IT requests and incidents with us. Our analysts will provide you with advice, fault find common issues and escalate matters to specialist IT teams.
The Service Desk offers multiple types of support: