December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category:
Network Connectivity & Remote Access
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Keywords: Fortinet, Fortinet, VPN
IT Service Division: Operations | Infrastructure – Networks
Occasionally, the University’s Windows Virtual Desktop Solution may not be suitable for staff to complete a networked activity when working remotely. When this is the case, they can be connected using the Fortinet Virtual Private Network (VPN) service. This will mimic a connection to the University’s network directly on the machine being used.
Setup for this can be requested via the IT Service Desk, where an analyst will be able to walk staff through which solution is the most appropriate to use.
When using a University machine, Staff can download FortiClient software to enable this. If using a personal device, they will have to use a web browser-based version instead.
The service now uses two-factor authentication for security so this will need to be configured as part of the setup process.
Example support requests for this service: