December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category:
IT Procurement & Licensing
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Keywords: Systems, Professional Services, Consultancy
IT Service Division: Governance | Business Relations
IT Service will nominally be principally be involved from the early stages of a project to procure and implement new University Systems. Sometimes however the requirement to procure or upgrade a particular system may come directly from the departmental or school level. This includes upgrading to new products at the end of a previous agreement or end of life service.
It is important that IT Service are involved in such works so we can:
Such projects are normally conceptualised or raised at the Directorate level and may require UEB approval before commencement. It is recommended that IT Service is consulted at the earliest possible stage prior to any procurement process to ensure all potential options are considered. Such projects are usually significant cross- departmental initiatives that may also require the involvement of the University Project Management Office to fulfil successfully.
To request IT Service involvement in a University System procurement, a Head of School or Department can contact the IT Service Desk, Director of IT, Deputy Director of IT, or IT Business Relationship Manager to begin discussions.
Example support request for this service:
• I’d like to discuss upgrading the Student Records Management System now that is it end of life.