December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category:
IT Procurement & Licensing
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Keywords: Software, Licence, Ad-hoc, concurrent, cloud
IT Service Division: Governance
University Staff can place requests for software for their individual use via the IT Service Desk. We’ll then check to see if it’s something already available or if not explore options on the suitability of procuring it. Several factors influence this process including the number of licences needed, how long the software is needed for, and cost.
Once a decision has been made, IT will usually procure the software on the requesters behalf and hold its licence centrally. Depending on what has been agreed we may also potentially then recharge the school of department making the request.
Any renewals for subsequent years will be processed by us although due to the number of these, staff are encouraged to approach IT Service regarding these ahead of time.
Example support requests for this service:
• I’m looking to order Dragon Naturally speaking for a member of staff in my team.
• I’d like to order some test software that we’ve looking to use in student computer labs next year.