Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: IT Procurement & Licensing
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Keywords: Software, Licence, Ad-hoc, concurrent, cloud
IT Service Division: Governance
Description
University Staff can place requests for software for their individual use via the IT Service Desk. We’ll then check to see if it’s something already available or if not explore options on the suitability of procuring it. Several factors influence this process including the number of licences needed, how long the software is needed for, and cost.
Once a decision has been made, IT will usually procure the software on the requesters behalf and hold its licence centrally. Depending on what has been agreed we may also potentially then recharge the school of department making the request.
Any renewals for subsequent years will be processed by us although due to the number of these, staff are encouraged to approach IT Service regarding these ahead of time.
Example support requests for this service:
• I’m looking to order Dragon Naturally speaking for a member of staff in my team.
• I’d like to order some test software that we’ve looking to use in student computer labs next year.