Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: IT Equipment Assistance and Bookings
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Keywords: Print, Copy, Scan, Queues, Webprint
IT Service Division: Operations | Client Computing Services
Description
IT Service supports the University’s Print & Copy provision. Staff can print to University Multi-Function Printers (MFPs) to print, scan, and photocopy. This system uses a single queue called “University Print” which staff can submit print jobs to. Staff can release print jobs from any MFD on any campus site.
The system also has a Webprint capability to submit print jobs from home as well as remote or mobile devices, which can then be released on campus within 72 hours. The Client Computing Service team are responsible for the support to these devices including the arrangement of 3rd party servicing and their consumables.
They can also clear jams, resolve failed print jobs and fix connection issues. Please note that except in exceptional circumstances, desktop printers are not permitted for use by staff.
MFDs also have excellent scanning capabilities that allow you to scan to your University OneDrive or email account.
Examples of support requests for this service:
• Hi there, the printer in Woodbury has a jam that I can’t clear, please can you help?
• Please can I be shown how to scan to OneDrive?
• I need to print from a mobile device, how can I do this?