Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: IT Equipment Assistance and Bookings
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Keywords: Mobile phone, Apple, Android
IT Service Division: Operations | Client Computing Service
Description
IT Service procures the University’s mobile phones for staff and sets them up for new users. We also can support phone upgrades and decommission devices once they are end of life.
Basic support is offered regarding sim card setup and rudimentary app installation. The University has two stock models of one Apple IOS and one Google Android device available. More expensive devices will require a business case.
IT Service performs mobile device management on supported devices to provide security functions regarding locking and wiping a device if lost or stolen. The University has set tariffs and data limits for it’s mobile phone contract’s please see the IT Procurement for more information.
Examples of support requests for this service:
• Please can you setup my new University mobile phone?
• I’ve lost my University mobile phone can you lock or wipe the device?
• I need to add international calls to my University phone contract.
• How do I upgrade my University mobile phone?