Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps.
This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category:
Back to Service Catalogue homepage | Back to Communications Tools category
Keywords: Vocera, Hive, Badges
IT Service Division: Operations
The Hive uses a mobile battery powered communications platform called Vocera to enable real-time hands free voice communications between staff in the building. Vocera lanyard devices called badges contain a microphone and speaker to transmit audio and use a voice recognition to accept commands. Staff can also broadcast messages to groups, send voicemail messages and locate staff by general area. Badges can also make and accept external calls such as to the emergency services.
IT Service supports the server and network infrastructure required to maintain this system. Hive staff are responsible for the procurement and maintenance of the badges, batteries, and docks.
Example support requests for this service:
• How do I setup my Vocera account?
• How do I improve voice recognition when I use Vocera?
• How do I request a new Vocera battery?