Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: Communications Tools
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Keywords: Office 365, Microsoft Teams, Zoom, Video Call, Chat
IT Service Division: Operations
Description
The University uses Microsoft Teams is its approved platform for all online communication and collaboration. The service provides a comprehensive video conferencing service for meetings and an instant messaging suite to facilitate this. It is principally used by University staff for virtual meetings, group chats, project work and communication with colleagues and 3rd parties offsite. It is also a helpful tool for teaching staff to communicate with students for 1 to 1 tutorials and has inbuilt features to record sessions or allow for remote desktop control with the users permission.
In specific sanctioned cases where Teams will not function or cannot achieve an objective, a case for using Zoom may be considered as an authorised alternative.
Example support requests for this service:
• How do I setup Microsoft Teams?
• Where can I find guidance on using Teams?
• When I record Teams meetings, how do I access the files?
• What equipment do I need to use Teams?
• Teams isn’t suitable/possible for what I need, how do I put forward a case for a Zoom licence?
• Where can I view the University’s Teams Policy?