Our feature roundup contains curated highlights from the Microsoft 365 roadmap to help you identify value-adding tools and features that can help to improve the way you work.
We’re pleased to announce the launch of our monthly Microsoft 365 roundup. Our feature round up is designed to help you stay up-to-date with the latest features and changes to the Microsoft 365 apps. This month's update focuses on a range of new and updated Microsoft Teams features and the Bookings with me scheduling tool.
If you’re a new student starting with us this year or even a returning student wanting to find out more […]
IT Service have launched the Microsoft Learning Pathways portal which gives all University staff and students access to official and up-to-date Microsoft 365 training content.
Service Catalogue Category: Communications Tools
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Keywords: Email, Outlook, Mailbox, Webmail, Calendar, Account, Office 365
IT Service Division: Operations
Description
The University uses the Outlook application and its associated webmail service as part of Microsoft 365 to fulfil email services to its staff. This provides centralised email and calendar functions as part of the academic, administrative and support apparatus of the business. Students are also provided with an email account as standard to support communications required for their studies.
University Staff are provided with their own mailbox with a 100GB size limit, which is typically accessed using the Outlook Office 365 application. Where appropriate to their role, staff can request access to additional mailboxes, calendars, and public folders.
Staff can also setup access to their email account on a mobile device.
Example support requests for this service:
• Setting up a University email account on a mobile device
• Accessing a shared calendar or mailbox
• Reporting a compromised account
• Setting up or amending a mailing list
• Managing your account via webmail
• Updating your details in the University Directory
• Backing up your emails to an archive
• Maintaining access to my email account if I leave the University