December's Microsoft 365 feature roundup focuses on updates in Microsoft Teams.
The November Microsoft 365 feature roundup covers a wide range of helpful updates in SharePoint, OneDrive, Microsoft Teams, Planner and To Do, Viva Insights and Whiteboard.
This post is one of an ongoing series from the IT Service, to consolidate our updates to University’s staff and […]
This page will be updated as further information becomes available and the works progress – Last updated 16:50 10/11/22. Following […]
Service Catalogue Category: Communications Tools
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Keywords: Email, Outlook, Mailbox, Webmail, Calendar, Account, Office 365
IT Service Division: Operations
Description
The University uses the Outlook application and its associated webmail service as part of Microsoft 365 to fulfil email services to its staff. This provides centralised email and calendar functions as part of the academic, administrative and support apparatus of the business. Students are also provided with an email account as standard to support communications required for their studies.
University Staff are provided with their own mailbox with a 100GB size limit, which is typically accessed using the Outlook Office 365 application. Where appropriate to their role, staff can request access to additional mailboxes, calendars, and public folders.
Staff can also setup access to their email account on a mobile device.
Example support requests for this service:
• Setting up a University email account on a mobile device
• Accessing a shared calendar or mailbox
• Reporting a compromised account
• Setting up or amending a mailing list
• Managing your account via webmail
• Updating your details in the University Directory
• Backing up your emails to an archive
• Maintaining access to my email account if I leave the University